Ten Characteristics to Look for in a Rehab & Skilled Care Facility

Ten Characteristics to Look for in a Rehab & Skilled Care Facility

August 21, 2017

Rehab, Skilled, and Post-Acute Facilities are not all the same, nor is it easy to determine the best fit for your patient. We’re here to help you navigate the discharge process. Take a look at our Ten Characteristics to Look for in a Rehab & Skilled Care Facility:

  1. A Community a Touch of Home
    Does the community have a home-like feel? Is it cheerful in décor, have a caring atmosphere, pleasant and smiling staff members, and beautiful grounds?  Often times the website portrays a much different picture. Take a tour of the community so you have a better understanding of where you are sending your patients. Skilled Nursing homes would be happy to accommodate your request.
  2. Professional and Caring Staff
    Are the staff members have a strong understanding of the residents to whom they provide care? Are they connected and engaged with their patients, or is there an uncaring or complacent attitude? Often times, you will find this in communities who use nursing agencies to staff their community. Research shows that residents with a strong connection to their have a much more meaningful life.
  3. Engaging Wellness Programs
    Are the activities and wellness programs engaging? Is the staff interacting meaningfully with the residents and patients? Activities which cover a wide continuum of functional abilities, from fully independent to advanced dementia, are critical for healing and connection.
  4. Knowing and Following Standards and Regulations
    Does the community fully embrace the Washington Administrative Code when it comes to Resident’s Rights? Respect, dignity, communication, and notice of fees are a few of the expectations. Is there a robust resident council and are the staff regularly trained in-service on the observance of resident rights?
  5. Additional Services and Amenities
    What ancillary services are provided? This may include transportation to and from medical appointments, regularly scheduled shopping trips, medical appointments and outside activities. Check if there is there a salon on-site, and ask if podiatry and dental services are available.
  6. In-House Therapy Staffing
    Is the therapy staff contracted through an agency or are they employed in-house? Reduced hospitalization rates are decreased with in-house therapy teams for PT, OT, and SLP. Also inquire about restorative therapies and social workers on staff.
  7. Mental Health Providers
    Do residents and patients needing mental health services have access to mental health providers on-site? Ensure the community works closely with mental health agencies and has easily accessible information to state programs (PASSR) as needed.
  8. Medication Management
    Is there a policy and focus on proper management of medications? Stewardship of ABO, Regular review of psychotropic medication use, use of non-pharmacological interventions whenever possible is critical.
  9. Medical Director
    Is there a Medical Director on-site? Some skilled and rehab facilities have collaborated with physiatrists, medical providers, and ARNPs in order to provide oversight to care and give a stronger continuity of care.
  10. Social Services Department
    Is there a Social Services department that provides support to residents and families in the community? Social services aid in discharge planning, community resources, and educational/emotional support for families and residents. With costs cutting efforts in place, this department is often cut. Ensure the community has this important resource in place.

BONUS:  Is there support for Medicaid applications?  With dwindling resources for aging seniors, this is a very common question and often misunderstood the process.

We hope this all helps! If you have any questions, we’d be happy to help answer them. Simply call 206-546-7400.